Your content stays yours
What you enter belongs to you (and the Passport words belong to the Learner). You let us store and show it to you and the people you choose, and process it to run the features you use.
Terms
Plain terms for MyKey LaunchPad.
Effective October 16, 2026. Last updated October 16, 2026.
Who owns this app
MyKey LaunchPad is developed and owned by MyKey Consulting Services LLC, Bothell, Washington. By making an account or using the app, you agree to these Terms and to our Privacy page.
Who may use it
Parents, guardians, caregivers, adult Learners, and team members a family invites. You must be 18 or older to make an account. Enter information about a child only if you are that child's parent or legal guardian or have their permission.
What the app is, and is not
- A planning and organizing tool for families of people with disabilities, from early childhood through adult life.
- Not legal, medical, therapy, financial or education advice, and not a school, agency or official record.
- Future planning tools (such as Letter of Intent, guardianship and trust notes) do not create legal documents.
- You and your team make every decision. We do not promise any result.
The Identity Passport
- The Passport belongs to the Learner. Words go in only after the Learner, or a parent on the Learner's behalf, says "Yes, that's me".
- For a Learner under 18, a parent or guardian must agree before anything is saved or shared, and again before photos are added.
- Share only with people who need it. Share links end after 7, 30 or 90 days and can be turned off at any time.
- At 18, the family can invite the Learner to move the Passport to the Learner's own account. After the move, the Learner chooses what the parent can do.
Smart features
Smart features make suggestions using a language model service. Suggestions can be wrong or out of date. Check every suggestion, and talk with your team and qualified professionals before you act on it. Smart features do not save anything without your yes.
Not for emergencies
LaunchPad is not an emergency or crisis service. In an emergency, call 911. For a mental health crisis, call or text 988 (Suicide and Crisis Lifeline).
Your responsibilities
- Keep your sign-in private.
- Enter only what you have the right to share, and avoid other people's private details.
- Do not misuse the app: no harassment, no trying to reach other families' records, no scraping, and no attempts to get around access or payment checks.
Plans, payments and refunds
- MyKey Family Launch Bundle (Founding Family offer): $97 for your first year. It is one payment. It does not renew automatically, and we will not charge you again unless you choose to buy again.
- The bundle includes one year of My LaunchPad, MyKey Command Center and MyKey Steps, quick-start guides for parents, and a live group Zoom with Barb Beck, M.Ed. Your year starts on the day you buy.
- You buy the bundle in MyKey Command Center. To use LaunchPad, sign in with the same email you used to buy.
- Payments are made on a secure checkout page run by Stripe. We do not see or keep your card number.
- Refunds: if LaunchPad is not right for your family within 30 days of your purchase, email hello@mykeyplans.com and we will give a full refund to your original payment method. After 30 days, payments are not refundable.
- If we change prices, the change will not affect a year you already paid for.
Our work
The app, its text, guides, design and the MyKey and LaunchPad names belong to MyKey Consulting Services LLC. You may use them for your own family's planning. Please do not copy or resell them.
Copyright concerns: email hello@mykeyplans.com with your name and contact details, the work you believe was copied, where it appears in the app, a statement that you believe in good faith the use is not allowed, and a statement that your notice is accurate and that you are the owner or allowed to act for the owner, with your signature.
Other websites and services
LaunchPad links to outside websites (for example state agencies) and uses outside services (see the Privacy page). We do not control them and are not responsible for them.
Accessibility
The service as it is
We work hard to keep LaunchPad helpful and working, but it is provided as it is, without promises that it will always be available, error free or right for your situation. To the extent the law allows, our total liability for any claim about LaunchPad is limited to $100.
Ending use
You can stop using LaunchPad and delete your account at any time in Settings. We may suspend an account that misuses the app or breaks these Terms.
Changes
If we change these Terms, we will update the date at the top and ask you to agree again in the app when the change is important.
Law and disputes
These Terms are governed by the laws of the State of Washington. Any dispute will be handled in the state or federal courts located in King County, Washington. Please email us first; most questions are solved quickly that way.
Contact
MyKey Consulting Services LLC, Bothell, Washington, hello@mykeyplans.com.